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Archive for October 22nd, 2009

It had to be done! This is the first blog I have ever written.

Thursday, October 22nd, 2009
Rosie Ranganathan

Rosie Ranganathan

It had to be done!  This is the first blog I have ever written.  What are the chances I will end up addicted and enjoy the whole experience of sharing bits of my life with cyberspace?

OK, introduction. I am the Head of H R Operations here at channel 4. I have been here just over 2 years (it’s flown!) But been working in H R for over 10 years.  I have been lucky enough to work in media companies for pretty much most of that time.  If someone had told me I’d be doing this job at C4 I would not have believed them so I feel pretty lucky.

Right then, guess you want to know about what goes on?  The thing with what I do is that, no matter how much I try to plan, the day can always turn on its head.  Essentially people are unpredictable creatures and as much as we try to anticipate and understand them, you can never be complacent.  I manage the Ops team, the Reward team and the admin team (the most important people - they make sure we get paid!). I am fortunate to have a great team who love getting involved in projects and trying to improve the support we give to the business.

So what do I do? Good question. I will get involved in company wide projects that affect our people. I’ll also get some of the trickier Ops issues to manage.  But what really floats my boat is working with the people on their development.  I love a good old coaching session. 

We are working closely with the 4talent team looking at our appraisal system so this morning was spent with a bunch of our senior managers getting their feedback.  It was great to get people involved and hear their thoughts and ideas. Loved it!  Tomorrow could be totally different….

In this job, you need to be an expert on employment law and be able to apply it, you need to understand the business and mix both of those with a range of communication skills - listening, questioning, influencing and a whole load more.  A sense of humour also stands you in good stead as well as a pair of broad shoulders.  Top this off with my fabulous shoe collection (I had to mention it!) And you too could be the next Head of H R.

Maybe this blogging lark has something going for it after all….

As it is HR season on the 4Talent website…

Thursday, October 22nd, 2009
Tamika Kerr

Tamika Kerr

As it is HR season on the 4Talent website, I though I’ll join in. I’m new to this. Here I go. I can’t promise this will be good.

I am part of a small team of people called HR (Human Resources). Lots of people get confused with what we actually do and we have a reputation for hiring, firing people and delivering bad news which is true to a certain extent but we do so much more.

HR is made up of several parts – Internal communication, Reward and Benefits, HR administration and payroll, recruitment and the list goes on.

I’m trying to think of the best way of describing what I do. Many people think I sit down all day and push papers around the desk (Yes, this has been said to me on several occasions), which is only partly correct but there are many others things that I actually do which is classed as work.

Often times, I am the help desk for the HR and can answer questions relating to about 80% of queries. I get asked questions about payroll, how to use certain systems, where to find documents and forms and everything else you think of.

I help to process payroll each month and the answer to your question is “No, I don’t give myself a pay increase or bonus each month and No, I can’t give you a pay increase”. Its surprising that after all my years working in payroll I still get asked this question.

On a serious note, I do deal with all things payroll and HR administration related. However, I also liaise with all maternity ladies (there are quite a few), before, during and after their leave. I look after parts of the oracle system which affects different things that you use i.e. The appraisal system, expenses and sprinter.

My job involves me having a lot of patience and putting things in order and also the lovely job of filing pieces of papers. I hate to have papers around me as if you leave them overnight, I am convinced they multiple by the next morning, it doubles in size.

My role has a great advantage to it as I have a generalist role. At one time or another, I get involved in every project so I don’t specialise in any one particular area. This just adds to my skills and explains why I am often a help desk for HR.

Dealing with so much information including payroll means that a high level of confidentiality is needed as you can imagine.

HR may not be at the front of any company but we are a support function which supports each and every company in many projects.

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